SHIPPING AND RETURNS
SHIPPING POLICY
1.1 Shipping Methods: Inkswae offers shipping to customers worldwide. We partner with reputable shipping carriers to ensure timely and reliable delivery of your orders. Shipping options may vary depending on your location and the shipping method selected at checkout.
1.2 Processing Time: Orders are typically processed and shipped within 4 to 5 business days of receiving payment. Please note that processing times may vary during peak seasons or promotional periods.
1.3 Shipping Rates: Shipping rates are calculated based on the total weight of your order, the shipping destination, and the selected shipping method. Shipping rates will be displayed at checkout before you complete your purchase.
1.4 Estimated Delivery: Time Delivery times may vary depending on your location and the shipping method selected. Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment.
1.5 International Shipping: Please note that international orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.
RETURN & EXCHANGE POLICY
2.1 Returns and Exchanges: We want you to be completely satisfied with your purchase from Inkswae. If for any reason you are not satisfied with your order, you may return or exchange it within 2] days of receipt, subject to the following conditions:
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Items must be unworn, unwashed, and in their original condition with all tags attached.
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Returns or exchanges are accepted for defective or damaged items, or if you received the wrong item(s).
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Sale items, personalized items, and accessories are not eligible for return or exchange unless defective or damaged.
2.2 Return Process: To initiate a return or exchange, please contact our customer service team at inkswae@gmail.com within 2 days of receiving your order. Please include your order number and reason for return or exchange in your email. Once your return request is approved, you will receive further instructions on how to return your item(s).
2.3 Refund Process: Refunds will be issued to the original payment method used for the purchase within 2 to 3 business days of receiving the returned item(s). Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a defective or damaged item, or an error on our part.
2.4 Exchange Process: If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer service team. Exchanges are subject to availability, and we will do our best to accommodate your request.